Refund policy

Return & Refund Policy

Welcome to ClickmyCart. We value our customers worldwide and aim to ensure a smooth and transparent return and refund process. Please read this policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item must be returned within 14–30 days from the date of delivery.

  • The product must be unused, unworn, and in original condition.

  • The product must include all original packaging, tags, manuals, and accessories.

  • Proof of purchase (order number or receipt) is required.

We reserve the right to reject returns that do not meet these conditions.

2. Non-Returnable Items

The following items cannot be returned or refunded:

  • Perishable goods

  • Personal care and hygiene products

  • Customized or personalized items

  • Digital products or downloadable content

  • Final sale or clearance items

3. International Returns

Since ClickmyCart operates internationally:

  • Customers are responsible for return shipping costs, unless the item was defective or incorrect.

  • Shipping fees, customs duties, and taxes are non-refundable.

  • Customers are responsible for any customs clearance fees during return shipment.

  • We recommend using a trackable shipping service, as we are not responsible for lost returns.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product:

  1. Contact us within 48 hours of delivery.

  2. Email us at: singhgulbag188@gmail.com

  3. Include:

    • Your order number

    • Clear photos of the product and packaging

    • Description of the issue

After verification, we will offer:

  • A replacement, or

  • A full refund (including original shipping cost, if applicable)

5. Refund Process

Once we receive and inspect your returned item:

  • You will be notified via email about approval or rejection.

  • Approved refunds will be processed within 5–10 business days.

  • Refunds will be issued to the original payment method.

  • Processing times may vary depending on your bank or payment provider.

6. Order Cancellations

  • Orders can be canceled within 12 hours of placing the order.

  • Once an order has been shipped, it cannot be canceled and must go through the return process.

7. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again.

  2. Contact your credit card company (processing times may vary).

  3. Contact your bank.

If you still need assistance, contact us at:
📧 singhgulbag188@gmail.com

8. Contact Information

For any return or refund-related questions, please contact:

Website: ClickmyCart
Email: singhgulbag188@gmail.com